Typical deliverables:

  • change strategy
  • organization and governance design
  • process design
  • leadership coaching
  • stakeholder engagement and alignment
  • communication planning & development
  • training development & delivery
  • development of performance support materials

Recent Projects:

  • PCI Compliance
  • Concur software and business workflow implementation
  • Business process design
  • Schedulesoft software implementation
  • Data Center move / Application Transition
  • Enterprise PC refresh
  • Enterprise MFD / Printer refresh
  • Business Objects / Business Analytics implementation
  • IT Service Desk outsourcing
  • IT Outsourcing
  • SAP Pricing
  • Pre-merger planning
  • Post-merger integration
  • Organizational design
  • Network infrastructure upgrade
  • Customer Satisfaction survey
  • Market research survey
  • Product Positioning research
  • Brand Strategy development
  • Business strategy transformation
  • New product launch

Client success:  An post joint-venture consumer packaged goods client planned to transition to a single end-user technology platform encompassing a single model of PC and a consolidated list of approved business applications.  Systems-thinking led a process of identifying business process, culture, and knowledge impacts to internal stakeholders and trade partners.  The result was a comprehensive change plan to mitigate change impacts through a balance of proactive stakeholder engagement, well-timed communication, training, and performance support.

Client success:  A social-media strategy start-up had an enviable problem; healthy cash flows, but uncertainty about how to develop organizational structures that would sustain the business in the long-term and align to their community-oriented values.  Paradigma worked with the founders to transform passions, capabilities and opportunities into a simple but effective organizational design.  The result – a flat organization with distributed decision-making authority and employee profit sharing to mirror the founders’ passion to inspire and enable connected communities of people.